Method 1: Press and hold Option key when launching Outlook to rebuild the identity. Method 2: Press and hold Alt key (windows) and click the Outlook icon on on the Dock (If the icon not appears on dock, Go to /Applications/Microsoft Office 2011 folder and drag the outlook file to Dock). Microsoft database utility will appear. Now click the Rebuild button.
It will reboot Outlook database. After it finished the process, click the Done button and close the Microsoft Database utility.
Method 3: Open Applications and choose Microsoft Office 2011 folder. Then select the office folder and find Microsoft Database Utility.app. Here you can find rebuild option. Solution 2:- (Remove Outlook preference file) Go to /Library/Preferences and delete Outlook preference file (file name starts with “com.microsoft”). Solution 3: (Nano suggested) Open Terminal app and type the following command to delete old preferences. Defaults delete com.microsoft.Outlook Next type or paste the following command to kill the cached preferences. Killall cfprefsd Then launch Microsoft Outlook. If the above methods doesn’t work, re-install office 2011 software.
Mavericks totally screwed up my Outlook for Mac as well to the point where I got back to my computer this afternon to 32000 'new' emails streaming into my inbox from as far back as last June. Mavericks totally screwed up my Outlook for Mac as well to the point where I got back to my computer this afternon to 32000 'new' emails streaming into my inbox from as far back as last June.
I had been using Windows Live Mail (pop 3) for years until last week; rarely, if ever had any problems downloading my mail. I just bought a Mac computer and am using Outlook 2011 for Mac; my operating system is Maverick (if that means anything to anyone). The BT tech guys suggested I set up my mail accounts as IMAP so that all mail read on the server syncs etc. With my Outlook. It all sounded great. However, ever since I installed Outlook for Mail it asks me for my password numerous times during the day (for each of my 5 email accounts).it usually does this when the computer has been in sleep mode, i.e., when Outlook tries to download mail from the server.
Something else to mention is that whilst the BT tech guys set up my IMAP accounts with:. Incoming Port - 993 (requires SSL). Outgoing Port - 465 (requires SSL/TLS) The BT Mail department (today) told me to revert back to 110 (outgoing) and 25 (incoming) and to call the incoming and outgoing mail.btinternet.com instead of the smtp.(I forget the rest of it now) that the tech guys set it up as.
I've since reverted the incoming and outgoing to mail.btinternet.com but haven't changed the numbers to 110 and 25 because the BT Mail guy said 'if you are able to send/receive using the 993 and 465.just leave them. And I.am. able to send/receive. The problem is more the password prompt and the message 'server not recognised' or whatever it says.I can't recall the exact words. I phoned Apple and they of course say it is an Outlook problem; not an Apple one, though they did help me delete the mail settings in their keychain thingie so that I could put in my passwords again (all passwords are correct by the way).
Apple did ask, however i f my internet service provider are happy for me to have mail set up as IMAP; she epxlained that it really isn'y.my. choice; it's the server people's choice. My questions are therefore: 1) who/what is my server? My email addresses are all btinternet.com and I'm also using BT Broadband for both home and my business/office.
I just don't understand why Outlook keeps prompting me for password so my second question is 2) does anyone know why I am being prompted for my password as often as I am? Does this have to do with IMAP settings? With Outlook? Or with my Server?
Or possibly all of the above? And how does one identify the real issue?
Hi Steve, Thanks for this-yes, eventually, I do send/receive fine, once I've poppedd my passwords in. I think you are right in that BT seem to be having unique server/login issues.at least this is what I've read elsewhere too. Iroonically, this AM I opened my new Mac and have.not. been asked for passwords so perhaps the changes I made in the settings yesterday (keychain reset in Mac) and also changing it from smtp.to mail.btinternet.com solved the issue.who knows? All I know is this last week I've nearly lost the will to live on more than one occasion, from the transition from PC Windows Live Mail to Outlook for Mac. Steve, On another note.I see you use Thunderbird.
One of the challenges my BT tech guys and I have been having is importing my Windows Live Mail emails (.eml I believe) to Outlook (Mac). I have an old machine that can't handle the migration/move so we are trying to install an old version of Outlook (for Windows) on my Vista machine and move the mail from that Outlook (once we move it from WLM to Outlook) to the Mac Outlook.however there is a possibility my Vista machine will not survive; it's being repaired as we speak. If I don't have access to that old computer, and yet I.do. have my WLM backed up an external drive, have you any experience of importing WLM into Outlook?
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